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Privacy Policy

PRIVACY POLICY

Personal data protection is very important for NITEC LTD and we aim that the process of processing your personal data is completely transparent and clear for you. That is why we have a policy which determines how your personal data is protected and processed.

Who is responsible for your personal data?
NITEC LTD, having its registered office in the city of Sofia, Levski G, Pop Gruyo Str. bl. 46 and company identification number 831189368 is the controller of the personal data that you provide to us and is responsible for them according to the applicable law on personal data protection. 

Where do we store your data?
The data we collect about you are stored in our database.

Who has access to your data?
Your data can be shared within NITEC LTD. We will never transfer, sell or exchange your data for marketing purposes with third parties.
The data provided to third parties are used solely for completing the services you have requested. Below you will find the third party categories that are a part of each process.

What is the legal basis for processing your data?
For each specific processing of personal data we collect about you, we will inform you if the disclosure of such personal data is required by law or is necessary for contract conclusion and whether you are required to provide personal data as well as what are the possible consequences if you decide not to do it.

What are your rights?

Right to access: 
At any time you can ask for information concerning your personal data, which we store. You can contact NITEC LTD after which your personal data will be provided to you by e-mail.

Right to rectification: 
You have the right to ask rectification of your personal data if they are incorrect, including filling in incomplete personal data.  If you have an account in NITEC LTD you can edit your personal data in your account page.

Right to erasure:
You have the right to erase all personal data processed by NITEC LTD at any time except in the following situations:

*you are in the process of communicating with the Customer Service department for solving a certain problem
*you have an open order that is partially sent or still not sent
* you have an outstanding debt to NITEC LTD, regardless of the way of payment

Right to object the processing based on legitimate interest: 
You have the right to object to the processing of your personal data. NITEC LTD will not continue to process your personal data, unless it turns out that there are convincing legal grounds about that which take priority over your interests and rights or due to legal claims.

Right to object to direct marketing:
You have the right to object to receiving marketing messages, including the profiling and analysis for the purposes of direct marketing.

You can object to direct marketing in the following ways:
* by following the instructions in each marketing message that was sent
* by changing the settings of your profile

Right to restriction
You have the right to ask NITEC LTD to restrict the processing of your personal data under the following circumstances:
* if you claim that your personal data are incorrect, NITEC LTD shall restrict the processing while waiting the result from the check of the accuracy of the personal data.
*if the processing is unlawful, you can object to the erasure of your personal data and instead require the restricted use of them
*if NITEC LTD does not need your personal data any more but you need them to exercise or defend legal claims.

Right to lodge a complaint with a supervisory authority: 
If you feel that NITEC LTD processes your data incorrectly, you can contact us. You also have the right to lodge a complaint with a supervisory authority.

PRIVACY POLICY FOR ONLINE SHOPPING

Why we use your personal data?
We will use your personal data to control the process of online shopping from NITEC LTD, by processing your orders and returns of products through our online services and sending you notifications on the status of the delivery or when there's a problem with the delivery of your products. 
We will use your personal data to control your payments.
We will also use your data to consider complaints and guarantee issues in connection with the products.
Your personal data will be used to identify you as well as to confirm your address to external partners. 

What personal data do we process?
We process the following categories of personal data

*contact information such as name, address, email and telephone number

If you have an account at NITEC LTD we will process your personal data provided in this account such as:

*shopping history

Who has access to your personal data?
Your personal data will be sent to third parties and will be used only for providing the above mentioned services, such as companies that will validate your address, communication agencies for sending a confirmation of the order. Payment services providers for your payment. 

Please note that many of these companies have an independent right or obligation to process your personal data.

What is the legal basis for processing your data?
Processing your personal data is necessary for NITEC LTD to complete the service and deliver your order.

How long will we store your data?
We will store your data as long as you are an active client.
For clients shopping on the website of NITEC LTD, we will keep your data for 24 months after the last purchase.

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